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Amy Carroll

Private fund leaders are optimistic about a watershed moment in the history of private markets.
Good environmental, social and corporate governance is essential, but the operating models to support those practices remain immature.
Costly tech stacks are accelerating the trend towards outsourcing, with fund operations and portfolio management the areas most likely to be affected.
Talent management remains the most critical operational lever with delivery of a value-creation program and effective cost management second and third.
Public markets volatility, the Biden administration and Brexit all rank above the coronavirus as causes for concern.
ESG fund services
Significant investment in technology and data analytics will be required to meet private markets’ escalating ESG obligations.
Cyber protection
Remote working has increased cyber-threats, both inside and outside the business.
Private markets regulation continues to proliferate, but not all regulatory changes are bad news.
Investor reporting
Investors are demanding accurate and timely information that they can really interrogate.
The remit of fund service providers is widening as a global pandemic and technological and regulatory pressures force managers to turn to outside help.

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